Dallas County Jail Lusteric Phone Number is 214‑653‑2930, the main contact line for the Lew Sterrett North Tower Jail in Dallas, Texas. This number connects callers to staff who handle inmate information, visitation rules, and account questions. The jail, also called the Lew Sterrett Justice Center, serves as the county’s primary detention site. It holds around 800 inmates and offers counseling, education, and work programs. Families use this number to check on loved ones, set up visits, or add money to phone accounts. Calls are accepted during business hours, and emergency updates are available through a separate line. Knowing the correct number saves time and ensures accurate help.
How to Use the Dallas County Jail Phone Number
The phone number 214‑653‑2930 is for non-emergency questions about inmates. Callers should have the inmate’s full name and booking number ready. Staff can confirm housing location, visitation times, and program eligibility. For urgent housing changes, use the Inmate General Information Line at 214‑761‑9025. This line gives real-time updates on inmate status. Do not call the main number for emergencies. Jail staff cannot accept personal messages or relay calls from the public. All communication must follow county rules. Prepare your questions before calling to get fast, clear answers.
Visitation Rules and Requirements
Visitors must get a visitation card before seeing an inmate. Cards are issued at the Probation Check office between 8:00 a.m. and 3:30 p.m. You need a government-issued photo ID, the inmate’s full name, and the visit date. Only approved visitors can enter. The jail uses a rotating schedule: inmates with last names A–L visit on Mondays, Wednesdays, and Fridays. Those with M–Z visit on Tuesdays, Thursdays, and Saturdays. Arrive 30 minutes early for security checks. No cell phones, bags, or food are allowed inside. Dress modestly and follow all staff instructions. Violations can lead to banned visits.
Inmate Phone Account Setup
Inmates can make calls using prepaid accounts managed by Securus Technologies. Families add money online, at jail kiosks, or with prepaid cards from stores. Minimum deposits start at $5. Call rates are $0.08 to $0.12 per minute. There is a $30 monthly limit on outbound calls. Accounts can be funded through the InmateAid portal using cash, money orders, or electronic transfers. Do not send cash by mail. All payments must be traceable. Once funded, inmates can call approved numbers. Call quality is monitored, and recordings may be reviewed for safety. Set up accounts early to avoid delays.
Dallas County Online Inmate Search
The Dallas County Jail Lookup portal lets users find inmates quickly. Go to the official county website and enter the full name, booking number, or date of birth. Results show booking date, charges, bond amount, court dates, and release estimates. The system updates every 15 minutes for accuracy. Print records for legal use. The tool is free and available 24/7. It helps families, lawyers, and advocates track inmate status. Always double-check spelling when searching. Incorrect names may return no results. Use the most recent information for best outcomes.
https://www.dallascounty.org/jaillookup/search.jsp
Inmate Communication Services
Securus Technologies runs the jail’s phone and video system. It supports calls from smartphones, tablets, and computers. Video visits use encrypted streaming for privacy. Families can choose prepaid or post-paid plans. Add funds online or at lobby kiosks. Prepaid cards are sold at retail locations. Call rates are set by federal rules and capped monthly. The service blocks unauthorized numbers. Only approved contacts can receive calls. Set up accounts before visits to ensure smooth communication. Staff monitor calls for security but do not interrupt normal conversations.
https://www.dallascounty.org/departments/sheriff/inmate-telephone/
Lew Sterrett North Tower Jail Contact Details
The North Tower Jail, also known as the Lew Sterrett Justice Center, is at 111 Commerce Street, Dallas, TX. The main phone line is 214‑653‑2930. This number handles inmate inquiries, visitation, and program questions. Visitors must get a card from the Probation Check office. Bring a photo ID and the inmate’s name. Phone recharges start at $5 and can be paid in cash, money orders, or online. The jail holds about 800 people and offers counseling, education, and work-release options. For program details, call the Inmate Programs Division at 214‑653‑2839. Emergency updates go to 214‑761‑9025.
https://www.inmateaid.com/prisons/dallas-county-lew-sterrett-north-tower-jail
Updated Jail Lookup System Features
The Dallas County Jail Lookup portal launched a new system in 2009. It standardizes visitation across all facilities. Inmates with surnames A–L visit on Mondays, Wednesdays, and Fridays. Those with M–Z visit on Tuesdays, Thursdays, and Saturdays. The site also includes SecurePak, a commissary program. Inmates buy food, hygiene items, and clothing online. Funds come from their accounts. For help, call the jail-bond line at (214) 761‑9025 or (214) 761‑9026. The portal refreshes every 15 minutes. Use it to check court dates, bond amounts, and release plans. It is the fastest way to get current inmate data.
https://www.dallascounty.org/jaillookup/
George Allen Jail Facility Overview
The George Allen Jail sits at 600 Commerce Street in downtown Dallas. It is next to the Old Red Courthouse. Built in 1966, it was once the main jail. Now it holds about 800 male and female inmates in medium-security units. The jail offers medical care, a library, and job training. It processes new arrests before moving inmates to other sites. Occupancy is lower due to recent upgrades. Still, it remains a key part of the county’s detention network. Staff follow strict safety and health rules. Inmates receive meals, clean clothes, and access to legal resources.
https://www.dallascounty.org/departments/sheriff/detention-centers/
Visiting the Lew Sterrett Justice Center
The Lew Sterrett Justice Center is at 111 Commerce Street, Dallas, TX. It is near DART bus route 35. Visitors must arrive 30 minutes early for screening. Bring a valid photo ID and visitation card. No bags, phones, or food allowed. Dress code is strict. The Inmate General Information Line (214) 761‑9025 gives housing updates. The Inmate Programs Division (214) 653‑2839 handles education and work questions. The jail does not take public calls except for emergencies. Plan visits during scheduled days based on last name. Follow all rules to keep visiting rights.
https://www.texasjailproject.org/lew_sterrett/
Payment Methods for Jail Services
All payments to the Dallas County Sheriff’s Department must be in cash or cashier’s check. Make checks payable to “Dallas County Sheriff.” The Tax Department at (214) 653‑7811 handles fees for bonds, records, and phone recharges. Credit cards, money orders, and electronic payments are not accepted. Overpayments are not refunded. All sales are final. Keep receipts for your records. Pay in person at the jail or by mail with tracking. Do not send cash through the mail. Use certified mail for checks. Confirm payment processing by calling the Tax Department.
https://www.dallascounty.org/departments/sheriff/how-do-i/
Active Inmate Search Tool
The Active Inmate Search tool is on the public logs portal. Enter the inmate’s full name or jacket number. Results include a photo, charges, bond amount, court docket numbers, and appearance dates. The system shows parole eligibility, disciplinary actions, and protective custody status. Data exports as PDF or CSV for legal use. The tool updates in real time. It is used by families, lawyers, and researchers. Always verify details with official records. Mistakes can happen. Use the most current data for accuracy. The portal is free and open to the public.
https://dallasco.publiclogs.com/jms_public/index.php
North Tower Detention Facility Roster
The North Tower Detention Facility roster lists all current inmates. It shows names, charges, bond amounts, and next court dates. The roster updates daily at 7:00 a.m. and includes mugshots. For more details, call 214‑761‑9025. The site links to the Dallas County Criminal Court system. Users can view pending case documents. This helps track legal progress. The roster is public record. Use it to confirm housing and court schedules. Always check the date of the last update. Old data may be incorrect.
Health Services for Inmates
Parkland Correctional Health Services provides 24-hour medical care in Dallas County jails. Services include emergency treatment, chronic disease care, and mental health support. The team has doctors, nurse practitioners, and counselors. They work with outside hospitals when needed. Due to privacy laws, staff cannot share patient details with families. Questions about health must go to the Sheriff’s Office at 214‑653‑2621. Inmates receive regular check-ups and medication. Mental health is a priority. Staff follow state and federal guidelines. Care is free for all inmates.
https://www.parklandhealth.org/dallas-county-jail
Inmate Search Frequently Asked Questions
This section answers common questions about inmate searches, visitation, and phone use. It explains how to use online tools, what documents are needed for visits, and how to fund phone accounts. Readers learn about call rates, video visits, and commissary options. The FAQ covers bond payments, court dates, and medical privacy. It also lists contact numbers for each service. Information is updated regularly. Use this resource before calling the jail. It saves time and reduces confusion. All answers follow county policies and state laws.
https://dallascountyjailtx.org/inmate-search-faq/
Contact Information Summary
Dallas County Jail Lusteric Phone Number: 214‑653‑2930
Inmate General Information Line: 214‑761‑9025
Inmate Programs Division: 214‑653‑2839
Sheriff’s Tax Department: 214‑653‑7811
Address: 600 Commerce Street, Dallas, TX 75202
Visiting Hours: 8:00 a.m. to 3:30 p.m. for card pickup
Official Website: https://www.dallascounty.org
Frequently Asked Questions
People often ask about inmate location, phone access, visitation rules, and payment methods. These questions help families stay connected and informed. Below are detailed answers based on current Dallas County policies. Each response includes contact numbers, steps, and official links. Use this section to solve problems quickly. If you need more help, call the Sheriff’s Office during business hours.
How do I find out if someone is in the Dallas County Jail?
Use the Dallas County Jail Lookup portal at the official county website. Enter the person’s full name, booking number, or date of birth. The system updates every 15 minutes and shows booking date, charges, bond amount, court dates, and release estimates. You can print the record for legal use. If no results appear, check the spelling or try a different name format. For help, call the Inmate General Information Line at 214‑761‑9025. Staff can confirm housing location but may not give details over the phone. Always use official tools for the most accurate data.
Can I call an inmate directly at the Lew Sterrett Jail?
No, inmates cannot receive incoming calls from the public. They can only make outbound calls using prepaid accounts managed by Securus Technologies. Families must set up an account and add funds online, at jail kiosks, or with prepaid cards. Call rates are $0.08 to $0.12 per minute with a $30 monthly cap. Only approved numbers can be called. The jail does not allow personal messages or relay calls. For emergencies, contact the Sheriff’s Office at 214‑653‑2621. Staff will assess the situation and act if needed. Plan communication through scheduled calls or video visits.
What documents do I need to visit an inmate?
You need a government-issued photo ID, such as a driver’s license or passport. You must also get a visitation card from the Probation Check office between 8:00 a.m. and 3:30 p.m. Bring the inmate’s full name and your scheduled visit date. Only approved visitors are allowed. The jail uses a rotating schedule: A–L last names visit on Mondays, Wednesdays, and Fridays; M–Z on Tuesdays, Thursdays, and Saturdays. Arrive 30 minutes early for security screening. No bags, phones, or food are permitted. Dress modestly and follow all staff instructions. Violations can result in banned visits.
How do I add money to an inmate’s phone account?
Funds can be added online through the InmateAid portal, at lobby kiosks inside the jail, or by purchasing prepaid cards at participating retailers. Minimum deposits start at $5. Payments can be made in cash, money orders, or electronic transfers. Do not send cash by mail. All transactions must be traceable. Once funded, the inmate can make calls to approved numbers. Call rates are $0.08 to $0.12 per minute with a $30 monthly limit. Accounts are managed by Securus Technologies. For help, visit the Sheriff’s inmate telephone page or call the main jail number during business hours.
Are video visits available at the Dallas County Jail?
Yes, video visits are offered through Securus Technologies. The service uses encrypted streaming for privacy and security. Families can connect from smartphones, tablets, or computers. Visits must be scheduled in advance. You need an active account with funds. Video visits follow the same rules as in-person visits, including dress code and behavior standards. The system blocks unauthorized devices. For technical support, use the Securus website or contact the jail’s phone services team. Video visits are a convenient option when travel is difficult. They do not replace in-person visits but provide regular contact.
What medical care do inmates receive?
Inmates receive 24-hour medical care through Parkland Correctional Health Services. The team includes board-certified physicians, nurse practitioners, and mental health counselors. Services cover emergency treatment, chronic disease management, and mental health support. Care is coordinated with external hospitals when specialized treatment is needed. All services are free to inmates. Due to privacy laws, health details cannot be shared with families. Questions about a loved one’s condition must go to the Sheriff’s Office at 214‑653‑2621. Staff follow state and federal health guidelines. Regular check-ups and medication are provided to all inmates.
How do I pay for jail services like bonds or records?
All payments must be made in cash or cashier’s check payable to “Dallas County Sheriff.” The Tax Department at (214) 653‑7811 handles fees for bond posting, record retrieval, and phone recharges. Credit cards, money orders, and electronic payments are not accepted. Overpayments are not refunded, and all sales are final. Pay in person at the jail or by certified mail with tracking. Keep receipts for your records. Confirm payment processing by calling the Tax Department. Do not send cash through the mail. Use only approved methods to ensure your payment is received and applied correctly.